Dear, Barbara, Jared, Elena, and The Angel Caregivers,

I write this note with a heavy heart, but with the deepest sense of gratitude to you and all the staff at Karlton, who made the most difficult time in our lives, more than bearable. The love, kindness, and personal care that you afforded our mom, will be remembered with such overwhelming appreciation. The staff are truly angels, making the very best of any challenging situation.

Elena's kindness, knowledge, availability and helpfulness is to be commended. The lines of communication were always open, responding to any situation that arose immediately.

The special effort everyone went to, when I was going to take mom out to lunch, was appreciated; making moms hair look nice, a little makeup, always clean and nicely dressed. A special thank you to those involved that I never really knew about. I could pick mom up and take her out, or come visit, but you did all the hard work, that goes with caring for our loved ones with dementia.

In the final days of moms surrender, I saw first hand the compassionate care the staff gave to mom and everyone, as I sat long hours with her. It is almost incomprehensible that mom has gone; that I won't be picking her up for a ride, lunch, or just going for ice cream. Janice Fitzek was under your care for three and a half years, and thanks to your expert care, lived with as much dignity as her condition could afford.

As difficult as those 3 years were for us all, I left knowing I had made the very best choice for mom in choosing Karlton. It was meant to be, Barbara, that we meet that fateful day at Pier 1 Imports! I saved your business card for 4 years before we needed your expertise. I thank The Lord you were there in our families time of need.

You will be forever in our prayers, Denise James, Pete Fitzek, and Kirk Fitzek